Trading terms and conditions
I. Introductory provisions
1.1. These Terms and Conditions governing the legal relationship between, MIBAX Trade, sro, place of business M.R.Štefánika 1050/74. 03601 Martin, ID: 47364874, DIČ: 2023828455, VAT: SK2023828455, OS Žilina, Section: Sro file number: 59754 / L bank account: IBAN SK07 7500 0000 0040 1975 1312 (hereinafter referred to as "Seller") and any person who is the buyer of the goods offered by the Seller for Seller's website www.caj-kava-cokolada.sk (hereinafter referred to as' the seller's website ") in accordance with the General Business Conditions (hereinafter only 'Buyer') arising from the purchase of those goods.
1.2 Legal relations between the Seller and the Buyer shall be governed by the General Business Conditions and the provisions of the relevant legislation of the Slovak Republic, particularly the Civil Code, Act no. 250/2007 Z.z. on consumer protection, amending Act of the Slovak National Council. 372/1990 Coll. on misdemeanors, as amended, Act no. 108/2000 Z.z. Consumer Protection in Doorstep Selling and Distance Selling, Act no. 22/2004 Z.z. electronic commerce and on amendments to Law no. 128/2002 Z.z. State control of the internal market in matters of consumer protection and on amendments to certain laws as amended by Act no. 284/2002 Z.z.
1.3 The sales contract means a contract between buyer and seller, which concerns the purchase of goods offered by the Seller on the website of the Seller (hereinafter 'products') sealed manner in accordance with Article II. General business conditions.
1.4. A buyer is a person who buys goods for business, respectively. profession and not for the purpose of personal consumption of natural persons, are not subject to the provisions of Article VI. 'Withdrawal' and Article VII. 'Warranty, claims' General Terms and Conditions.
1.5 Inspectorate SOI for the Žilina region, suburban 71-B PO Box 89, 01101 Žilina, Department of technical control products and consumer protection.
tel.č. 041/7632 139
II. Order products
2.1. Buyers can order goods through filling in an electronic order form provided on the website of the Seller (hereinafter called 'order'), by filling the order form sent to the address of the Seller, by phone. call 0911 366 664 or in person at the agreement of the seller. The order is deemed to be sent, if it is received by the seller and will contain all the data required, ie, name and surname of the customer, respectively. company name, delivery and billing addresses, e-mail and telephone contact to the customer, the name of the ordered goods, quantity, and delivery method. Sent order is a proposal to conclude a purchase contract from Buyer.
2.2 Before sending the order, the Purchaser is obliged to acquaint themselves with the general commercial conditions. By sending an order, the buyer acknowledges that the Terms and Conditions agreement. Each delivered to the seller is binding and will be confirmed by return e-mail - by e-mail sent to the address provided by the Buyer.
3.2 By submitting your order confirms the buyer to the seller that accepts the amount of the price for the ordered goods, including packing and transport costs General terms and conditions of the Seller as amended at the moment of sending the order.
4.2 The purchase contract is confirmation, the Seller by electronic mail (e-mail) to the buyer.
III. Price and payment conditions
3.1. The buyer is liable for the goods, where the order was confirmed by the Seller in accordance with Article II. Point 2.2, properly and timely pay the price on the website of the seller when sending the order to the Seller.
2.3 The purchase price includes VAT. By submitting the order, the buyer accepts the purchase prices indicated. The purchase price of the goods does not include the cost of shipping and transport.
3.3 The buyer pays the purchase price according to the chosen method of payment specified in the order. Shipping and Handling is calculated automatically when you insert products into your cart and amount depends on weight, respectively. quantity of supplies and the selected method of transportation.
Along with the confirmation of the order, we will send the necessary information for payment transfer.
3.4. The invoice for the purchase price issued by the seller, which will be sent to the Buyer together with the goods, serves as an invoice and delivery note.
3.5. Unless the total amount of the purchase price including postage credited to the seller within 10 working days from the order confirmation in accordance with Article II. Point 2.2, the Seller has the right to cancel the order.
IV. Quantity discounts
Quantity discounts are possible to agree upon the buyer's request, sent by e-mail.
V. Bidder and cancellation of orders
5.1 The seller is bound by the offer, including the price of goods from the order confirmation e-mail (e-mail) until the expiry of the delivery period, which has been agreed with the Buyer.
2.5 The buyer has the right to cancel the order on the day of order confirmation.
3.5 The buyer has the right to cancel the order also if the order was not confirmed by the Seller in accordance with Article II. Point 2.2 to 24 hours. In that case, the purchaser is charged a cancellation fee. If the buyer cancels already confirmed order, the Seller is obliged to pay a reasonably incurred costs incurred in connection with the implementation of the order, especially in case the buyer cancels an order after it is sent and the seller has incurred the cost of transporting the goods.
5.4 If the buyer cancels an order for failure to meet the delivery period by the Seller, his cancellation fee will be charged.
5.5 The buyer may cancel the order by sending a request via e-mail firstname.lastname@example.org or by phone. number +421911366664.
5.6 Seller has the right to cancel an order because of the stock or unavailability of goods and not being able to deliver goods to the purchaser within the period specified these Terms and Conditions or in the price, which is listed on the website of the Seller, unless otherwise agreed with the Buyer.
7.5 Seller has the right to cancel the order if the buyer may not reach by phone. In such a case it arises Buyer obligation to pay a cancellation fee, as in the case of cancellation of the order by the Purchaser pursuant to Section 4.3. of this article.
5.8 The order cancellation will be shown to Buyer Seller informed by telephone or electronic mail (e-mail).
VI. Delivery terms
6.1. If there is no delivery period indicated on the card product, the seller undertakes to deliver the goods within 10 working days, within 30 days. Delivery period begins upon delivery of goods by mail order on the day of the order confirmation by the Seller by electronic mail (e-mail) and when paying by bank transfer on the day of crediting the full amount of the purchase price including shipping for the account of the Seller. Buyers will be longer delivery times as mentioned above informed by telephone or electronic mail (e-mail).
6.2 If the ordered goods can not be delivered in that delivery time will be the Purchaser shall immediately inform together with information on alternative date of delivery.
6.3 If the Seller agreement with a purchaser for personal collection or delivery of goods by the shipping company, Seller agrees to reserve the purchaser of the goods at the place of business of the Seller for a period of 14 days from the order confirmation sent by electronic mail (e-mail) under Article II. Point 2.2 If the buyer of the goods within the specified period does not assume, by expiry of that period to sales contracts deleted from the beginning. Contracting parties are obliged to give all you can to fulfill the moment of termination of the contract. Goods transport costs borne by the buyer.
4.6 If the seller can not deliver the ordered goods within the agreed delivery time and buyer and seller can not agree on alternative fulfillment, the seller is obliged to reimburse the purchase price to the Buyer within 14 days after the deadline for delivery of goods.
6.5 The buyer is obliged to goods from the carrier due to take over, to check the integrity of the container, and in case of any shortcomings they immediately notify the carrier. By signing the handover protocol buyer confirms that the shipment was received intact.
7.1. Pursuant to § 12 of Act no. 108/2000 Z.z. Consumer Protection in Doorstep Selling and Distance Selling as amended, the buyer is entitled to withdraw from the concluded contract without giving any reason within 14 days after receiving the goods, but it is essential that notice Buyer terminate the contracts of sale and purchased goods have been delivered to the Seller that deadline. This law also applies if the purchaser of the goods ordered through the electronic order form highlighted in person directly with the Seller.
7.2 Notice of withdrawal from the contract may be in writing, by electronic mail (e-mail) or in person at the place of business of the Seller.
7.3. Returned goods must be complete, undamaged, with no signs of wear and in original packaging. The goods must be accompanied by proof of purchase - invoice. The buyer is obliged to return the goods either in person at the place of business of the Seller or shipment of goods to the address of the Seller. The goods must be sent insured at the expense of the Buyer.
4.7 In the case of valid and effective withdrawal from the contract, ie meeting all the conditions set out in this Article, the seller must refund to the purchaser the purchase price paid for the goods at the latest within 15 days from the date of Buyer's withdrawal from the contract, and to transfer to the Buyer's account. Should the returned goods had been incomplete, however damaged, worn or unpacked, Seller reserves the right to damages, which is authorized to set off against the purchase price. This does not apply when the goods were returned because they had defects covered by the warranty.
7.5. In violation of the conditions for withdrawal from the purchase contract or due return of the goods, the Seller is entitled to claim the purchaser damages arising from such under the relevant legislation.
VIII. Warranty, Complaints
8.1. The warranty period for goods is 24 months. The warranty period starts from the date of receipt by the buyer.
2.8 The warranty does not cover defects caused by normal wear and tear, improper handling of the goods, incorrect or inappropriate use, care, washing or drying, mechanical damage or wear or exposure to atypical conditions.
8.3. Buyer can claim in person at the place of business of the Seller or by sending the goods claimed, along with required documents by post to the address of the Seller. The claimed goods buyer a copy of proof of purchase of goods - invoice and a detailed description of scarcity. Merchandise must be complete, preferably in the original package.
8.4. Unless one of the conditions mentioned in the preceding paragraphs of this article properly performed, it will claim the goods as a beneficiary.
8.5. Resolving Complaints during the warranty period is free. However, if the claim is unjustified, Seller shall charge the buyer for the unjustified claim of € 5, - Euro and shipping cost of returning the goods claimed by the buyer. The seller give the buyer proof of the claim and the way of its equipment, even if the claim fails on the site in its entirety.
8.6. Justified complaints are dealt without undue delay, within 30 days of receipt of the goods claimed by the Seller.
8.7 To claim the goods covered by the provisions of the Civil Code, Act no. 250/2007 Z.z. on consumer protection, amending Act of the Slovak National Council. 372/1990 Coll. on misdemeanors, as amended, and Act no. 108/2000 Z.z. Consumer Protection in Doorstep Selling and Distance Selling.
IX. Processing, personal data protection and privacy in electronic communications (cookies)
9.1. Seller Buyer collects personal information exclusively to the performance of the purchase contracts concluded under the General Business Conditions, the performance of its obligations to Buyer, for the purpose of offering services and products to the buyer, especially when exposed invoices, contacting the Purchaser in connection with the processing of orders, delivery of goods ordered, transmission of information on the activities of the Seller (including by electronic means). The seller is responsible for ensuring that the Buyer's personal data will not be used for other purposes, in particular not made available to third parties (except to the extent required for delivery of goods).
2.9 The seller collects Buyer's personal data to the following extent: name, surname, e-mail address, company name, billing address, delivery address, contact telephone number, contact e-mail address.
3.9 The buyer sent the order gives the seller in accordance with the Act. 122/2013 Z.z. on Personal Data Protection, as amended consent to the processing of personal data in order in the information system of the Seller for the purposes specified in paragraph 9.1. of this article.
9.5. The buyer gives consent for the period until the withdrawal. The buyer has the right granted approval revoked at any time by giving written notice to the email address of the seller email@example.com.
9.6. The buyer gives consent freely. The buyer declares that the personal data included in the order are true.
X. Final Provisions
1.10 General terms and conditions are binding from the date of publication on the website of the Seller.
2.10 General terms and conditions apply to the extent and terms, which are available on the website of the Seller on the date of dispatch of buyer's order.
10.3. Seller reserves the right to unilaterally alter the text of the General Terms and Conditions.
4.10 Of the European Parliament and of the Council (EC) no. 1924/2006 on nutrition and health claims made on foods, can not be attributed to any other food nutrition and health claims except as permitted.
All information provided on our website, which could be considered as nutrition or health claims are only set of information freely available from domestic and foreign sources of information and in no way proof of the actual operation of the food or its nutritional and medicinal properties and in any case serve as a substitute for treatment prescribed by doctors.
Precise information verified by professional and scientific studies, it is important to verify through the available technical resources. Be positive but also adverse reactions to food must always advance before using consult your doctor!
Remember that the products we offer are nutritional supplements that can add value to your diet. They are not drugs and are not intended as a substitute for a well-balanced diet.